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JSR-043: JTAPI-1.4 | ||||||||
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SUMMARY: INNER | FIELD | CONSTR | METHOD | DETAIL: FIELD | CONSTR | METHOD |
The AgentTerminalListener
interface reports all changes
that happen to the AgentTerminal
object. This interface
extends the TerminalListener
interfaces.
Terminal
,
TerminalListener
,
AgentTerminal
Method Summary | |
void |
agentTerminalBusy(AgentTerminalEvent event)
The agentTerminalBusy method is called to report that
the state of an Agent associated with the AgentTerminal object
has changed to Agent.BUSY . |
void |
agentTerminalLoggedOff(AgentTerminalEvent event)
The agentTerminalLoggedOff method is called to report that
the state of an Agent associated with the AgentTerminal object
has changed to Agent.LOG_OUT . |
void |
agentTerminalLoggedOn(AgentTerminalEvent event)
The agentTerminalLoggedOn method is called to report that
the state of an Agent associated with the AgentTerminal object
has changed to Agent.LOG_IN . |
void |
agentTerminalNotReady(AgentTerminalEvent event)
The agentTerminalNotReady method is called to report that
the state of an Agent associated with the AgentTerminal object
has changed to Agent.NOT_READY . |
void |
agentTerminalReady(AgentTerminalEvent event)
The agentTerminalReady method is called to report that
the state of an Agent associated with the AgentTerminal object
has changed to Agent.READY . |
void |
agentTerminalUnknown(AgentTerminalEvent event)
The agentTerminalUnknown method is called to report that
the state of an Agent associated with the AgentTerminal object
has changed to Agent.UNKNOWN . |
void |
agentTerminalWorkNotReady(AgentTerminalEvent event)
The agentTerminalWorkNotReady method is called to report that
the state of an Agent associated with the AgentTerminal object
has changed to Agent.WORK_NOT_READY . |
void |
agentTerminalWorkReady(AgentTerminalEvent event)
The agentTerminalWorkReady method is called to report that
the state of an Agent associated with the AgentTerminal object
has changed to Agent.WORK_READY . |
Methods inherited from interface javax.telephony.TerminalListener |
terminalListenerEnded |
Method Detail |
public void agentTerminalBusy(AgentTerminalEvent event)
agentTerminalBusy
method is called to report that
the state of an Agent
associated with the AgentTerminal
object
has changed to Agent.BUSY
.
event
- An AgentTerminalEvent
with eventID
AgentTerminalEvent.AGENT_TERMINAL_BUSY
.AgentTerminalEvent.AGENT_TERMINAL_BUSY
public void agentTerminalLoggedOff(AgentTerminalEvent event)
agentTerminalLoggedOff
method is called to report that
the state of an Agent
associated with the AgentTerminal
object
has changed to Agent.LOG_OUT
.
event
- An AgentTerminalEvent
with eventID
AgentTerminalEvent.AGENT_TERMINAL_LOGGED_OFF
.AgentTerminalEvent.AGENT_TERMINAL_LOGGED_OFF
public void agentTerminalLoggedOn(AgentTerminalEvent event)
agentTerminalLoggedOn
method is called to report that
the state of an Agent
associated with the AgentTerminal
object
has changed to Agent.LOG_IN
.
event
- An AgentTerminalEvent
with eventID
AgentTerminalEvent.AGENT_TERMINAL_LOGGED_ON
.AgentTerminalEvent.AGENT_TERMINAL_LOGGED_ON
public void agentTerminalNotReady(AgentTerminalEvent event)
agentTerminalNotReady
method is called to report that
the state of an Agent
associated with the AgentTerminal
object
has changed to Agent.NOT_READY
.
event
- An AgentTerminalEvent
with eventID
AgentTerminalEvent.AGENT_TERMINAL_NOT_READY
.AgentTerminalEvent.AGENT_TERMINAL_NOT_READY
public void agentTerminalReady(AgentTerminalEvent event)
agentTerminalReady
method is called to report that
the state of an Agent
associated with the AgentTerminal
object
has changed to Agent.READY
.
event
- An AgentTerminalEvent
with eventID
AgentTerminalEvent.AGENT_TERMINAL_READY
.AgentTerminalEvent.AGENT_TERMINAL_READY
public void agentTerminalUnknown(AgentTerminalEvent event)
agentTerminalUnknown
method is called to report that
the state of an Agent
associated with the AgentTerminal
object
has changed to Agent.UNKNOWN
.
event
- An AgentTerminalEvent
with eventID
AgentTerminalEvent.AGENT_TERMINAL_UNKNOWN
.AgentTerminalEvent.AGENT_TERMINAL_UNKNOWN
public void agentTerminalWorkNotReady(AgentTerminalEvent event)
agentTerminalWorkNotReady
method is called to report that
the state of an Agent
associated with the AgentTerminal
object
has changed to Agent.WORK_NOT_READY
.
event
- An AgentTerminalEvent
with eventID
AgentTerminalEvent.AGENT_TERMINAL_WORK_NOT_READY
.AgentTerminalEvent.AGENT_TERMINAL_WORK_NOT_READY
public void agentTerminalWorkReady(AgentTerminalEvent event)
agentTerminalWorkReady
method is called to report that
the state of an Agent
associated with the AgentTerminal
object
has changed to Agent.WORK_READY
.
event
- An AgentTerminalEvent
with eventID
AgentTerminalEvent.AGENT_TERMINAL_WORK_READY
.AgentTerminalEvent.AGENT_TERMINAL_WORK_READY
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JSR-043: JTAPI-1.4 | ||||||||
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SUMMARY: INNER | FIELD | CONSTR | METHOD | DETAIL: FIELD | CONSTR | METHOD |