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JSR-043: JTAPI-1.4 | ||||||||
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ACDAddressListener
The ACDAddressObserver
interface reports all state changes in
the Agent
that are associated with the ACDAddress
as events. Applications instantiate an object which implements this
interface and use the Address.addObserver()
to request delivery
of events to this observer object. Events will be delivered to this
interface only if the Provider is in the Provider.IN_SERVICE
state. All events which are reported via this interface must extend the
ACDAddrEv
interface.
Events are reported via the
AddressObserver.addressChangedEvent()
method. This interface
defines no additional methods and therefore serves as a way applications
signal to the implementation that is desires call center package events.
Note that the state changes in the Agent
are also reported via
the AgentTermianlObserver
for the AgentTerminal
on
which the Agent
is logged in to.
Address
,
AddressObserver
,
ACDAddress
,
AgentTerminalObserver
,
ACDAddrEv
,
ACDAddrBusyEv
,
ACDAddrLoggedOffEv
,
ACDAddrLoggedOnEv
,
ACDAddrNotReadyEv
,
ACDAddrReadyEv
,
ACDAddrUnknownEv
,
ACDAddrWorkNotReadyEv
,
ACDAddrWorkReadyEv
Methods inherited from interface javax.telephony.AddressObserver |
addressChangedEvent |
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JSR-043: JTAPI-1.4 | ||||||||
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