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Support Contract

Please consult the table below for your technical support contract options.

Technical Support Options
Plan Methods Cost Hours Priority
(Response Time)
Annual E-mails* $800/year(MAX: 20 hours)** 10:00 – 17:00 PST
Monday - Friday***		 High
(Within 3 hours on average)
Hourly E-mails* $90/hour
(2 hours minimum)		 10:00 – 17:00 PST
Monday - Friday***		 High
(Within 3 hours on average)

* IM, telephone, remote access are included when necessary
** Under the annual plan, the plan will expire when support time exceeds 20 hours or 1 calendar year has passed
*** Closed on U.S. Holidays

We provide the Brekeke Forum so that our users can discuss and exchange their knowledge of our products. Please visit the forum today to learn more about our products.

For more information or to purchase Technical Support Contract, please contact Brekeke.

 

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