Support Contract
Please consult the table below for your technical support contract options.
Technical Support Options
| Plan |
Methods |
Cost |
Hours |
Priority (Response Time) |
| Annual |
E-mails* |
$800/year(MAX: 20 hours)** |
10:00 – 17:00 PST Monday - Friday*** |
High (Within 3 hours on average) |
| Hourly |
E-mails* |
$90/hour (2 hours minimum) |
10:00 – 17:00 PST Monday - Friday*** |
High (Within 3 hours on average) |
* IM, telephone, remote access are included when necessary
** Under the annual plan, the plan will expire when support time exceeds 20 hours or 1 calendar year has passed
*** Closed on U.S. Holidays
We provide the Brekeke Forum so that our users can discuss and exchange their knowledge of our products. Please visit the forum today to learn more about our products.
For more information or to purchase Technical Support Contract, please contact Brekeke.
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