JSR-043: JTAPI-1.4

Package javax.telephony.callcenter.events

The JTAPI Call Center Events package defines the call center specific event transitions.

See:
          Description

Interface Summary
ACDAddrBusyEv Deprecated. as of JTAPI 1.4, replaced by ACDAddressEvent
ACDAddrEv Deprecated. as of JTAPI 1.4, replaced by ACDAddressEvent
ACDAddrLoggedOffEv Deprecated. as of JTAPI 1.4, replaced by ACDAddressEvent
ACDAddrLoggedOnEv Deprecated. as of JTAPI 1.4, replaced by ACDAddressEvent
ACDAddrNotReadyEv Deprecated. as of JTAPI 1.4, replaced by ACDAddressEvent
ACDAddrReadyEv Deprecated. as of JTAPI 1.4, replaced by ACDAddressEvent
ACDAddrUnknownEv Deprecated. as of JTAPI 1.4, replaced by ACDAddressEvent
ACDAddrWorkNotReadyEv Deprecated. as of JTAPI 1.4, replaced by ACDAddressEvent
ACDAddrWorkReadyEv Deprecated. as of JTAPI 1.4, replaced by ACDAddressEvent
AgentTermBusyEv Deprecated. as of JTAPI 1.4, replaced by AgentTerminalEvent
AgentTermEv Deprecated. as of JTAPI 1.4, replaced by AgentTerminalEvent
AgentTermLoggedOffEv Deprecated. as of JTAPI 1.4, replaced by AgentTerminalEvent
AgentTermLoggedOnEv Deprecated. as of JTAPI 1.4, replaced by AgentTerminalEvent
AgentTermNotReadyEv Deprecated. as of JTAPI 1.4, replaced by AgentTerminalEvent
AgentTermReadyEv Deprecated. as of JTAPI 1.4, replaced by AgentTerminalEvent
AgentTermUnknownEv Deprecated. as of JTAPI 1.4, replaced by AgentTerminalEvent
AgentTermWorkNotReadyEv Deprecated. as of JTAPI 1.4, replaced by AgentTerminalEvent
AgentTermWorkReadyEv Deprecated. as of JTAPI 1.4, replaced by AgentTerminalEvent
CallCentCallAppDataEv Deprecated. as of JTAPI 1.4, replaced by CallCenterCallEvent
CallCentCallEv Deprecated. as of JTAPI 1.4, replaced by CallCenterCallEvent
CallCentConnEv Deprecated. as of JTAPI 1.4, replaced by CallCenterConnectionEvent
CallCentConnInProgressEv Deprecated. as of JTAPI 1.4, replaced by CallCenterConnectionEvent
CallCentEv Deprecated. as of JTAPI 1.4, replaced by CallCenterEvent
CallCentTrunkEv Deprecated. as of JTAPI 1.4, replaced by CallCenterTrunkEvent
CallCentTrunkInvalidEv Deprecated. as of JTAPI 1.4, replaced by CallCenterCallEvent
CallCentTrunkValidEv Deprecated. as of JTAPI 1.4, replaced by CallCenterCallEvent
ReRouteEvent The ReRouteEvent event interface indicates the RouteSession interface has moved into the RouteSession.RE_ROUTE state and the Provider is requesting the application select another route for a Call.
RouteCallbackEndedEvent The RouteCallbackEndedEvent event interface indicates the RouteSession interface has moved into the RouteSession.ROUTE_CALLBACK_ENDED state and the registration of a routing callback has ended.
RouteEndEvent The RouteEndEvent event interface indicates the RouteSession interface has moved into the RouteSession.ROUTE_END state and the routing of the Call has terminated.
RouteEvent The RouteEvent event interface indicates the RouteSession interface has moved into the RouteSession.ROUTE state and the Provider is requesting the application route a Call.
RouteSessionEvent The RouteSessionEvent interface is the base event interface for all events pertaining to the RouteSession interface.
RouteUsedEvent The RouteUsedEvent event interface indicates the RouteSession interface has moved into the RouteSession.ROUTE_USED state and the Call has terminated at a destination as a result of routing by the application.
 

Package javax.telephony.callcenter.events Description

The JTAPI Call Center Events package defines the call center specific event transitions.


JSR-043: JTAPI-1.4

Send comments to: JSR-43@ectf.org