Interface Summary |
ACDAddrBusyEv |
Deprecated. as of JTAPI 1.4, replaced by ACDAddressEvent |
ACDAddrEv |
Deprecated. as of JTAPI 1.4, replaced by ACDAddressEvent |
ACDAddrLoggedOffEv |
Deprecated. as of JTAPI 1.4, replaced by ACDAddressEvent |
ACDAddrLoggedOnEv |
Deprecated. as of JTAPI 1.4, replaced by ACDAddressEvent |
ACDAddrNotReadyEv |
Deprecated. as of JTAPI 1.4, replaced by ACDAddressEvent |
ACDAddrReadyEv |
Deprecated. as of JTAPI 1.4, replaced by ACDAddressEvent |
ACDAddrUnknownEv |
Deprecated. as of JTAPI 1.4, replaced by ACDAddressEvent |
ACDAddrWorkNotReadyEv |
Deprecated. as of JTAPI 1.4, replaced by ACDAddressEvent |
ACDAddrWorkReadyEv |
Deprecated. as of JTAPI 1.4, replaced by ACDAddressEvent |
AgentTermBusyEv |
Deprecated. as of JTAPI 1.4, replaced by AgentTerminalEvent |
AgentTermEv |
Deprecated. as of JTAPI 1.4, replaced by AgentTerminalEvent |
AgentTermLoggedOffEv |
Deprecated. as of JTAPI 1.4, replaced by AgentTerminalEvent |
AgentTermLoggedOnEv |
Deprecated. as of JTAPI 1.4, replaced by AgentTerminalEvent |
AgentTermNotReadyEv |
Deprecated. as of JTAPI 1.4, replaced by AgentTerminalEvent |
AgentTermReadyEv |
Deprecated. as of JTAPI 1.4, replaced by AgentTerminalEvent |
AgentTermUnknownEv |
Deprecated. as of JTAPI 1.4, replaced by AgentTerminalEvent |
AgentTermWorkNotReadyEv |
Deprecated. as of JTAPI 1.4, replaced by AgentTerminalEvent |
AgentTermWorkReadyEv |
Deprecated. as of JTAPI 1.4, replaced by AgentTerminalEvent |
CallCentCallAppDataEv |
Deprecated. as of JTAPI 1.4, replaced by CallCenterCallEvent |
CallCentCallEv |
Deprecated. as of JTAPI 1.4, replaced by CallCenterCallEvent |
CallCentConnEv |
Deprecated. as of JTAPI 1.4, replaced by CallCenterConnectionEvent |
CallCentConnInProgressEv |
Deprecated. as of JTAPI 1.4, replaced by CallCenterConnectionEvent |
CallCentEv |
Deprecated. as of JTAPI 1.4, replaced by CallCenterEvent |
CallCentTrunkEv |
Deprecated. as of JTAPI 1.4, replaced by CallCenterTrunkEvent |
CallCentTrunkInvalidEv |
Deprecated. as of JTAPI 1.4, replaced by CallCenterCallEvent |
CallCentTrunkValidEv |
Deprecated. as of JTAPI 1.4, replaced by CallCenterCallEvent |
ReRouteEvent |
The ReRouteEvent event interface indicates the
RouteSession interface has moved into the
RouteSession.RE_ROUTE state and the Provider is requesting the
application select another route for a Call. |
RouteCallbackEndedEvent |
The RouteCallbackEndedEvent event interface indicates the
RouteSession interface has moved into the
RouteSession.ROUTE_CALLBACK_ENDED state and the registration of
a routing callback has ended. |
RouteEndEvent |
The RouteEndEvent event interface indicates the
RouteSession interface has moved into the
RouteSession.ROUTE_END state and the routing of the Call has
terminated. |
RouteEvent |
The RouteEvent event interface indicates the
RouteSession interface has moved into the
RouteSession.ROUTE state and the Provider is requesting the
application route a Call. |
RouteSessionEvent |
The RouteSessionEvent interface is the base event interface
for all events pertaining to the RouteSession interface. |
RouteUsedEvent |
The RouteUsedEvent event interface indicates the
RouteSession interface has moved into the
RouteSession.ROUTE_USED state and the Call has terminated at
a destination as a result of routing by the application. |
The JTAPI Call Center Events package defines the call center
specific event transitions.