JSR-043: JTAPI-1.4

javax.telephony.callcenter.events
Interface AgentTermWorkReadyEv

All Superinterfaces:
AgentTermEv, CallCentEv, Ev, TermEv

Deprecated. as of JTAPI 1.4, replaced by AgentTerminalEvent

public interface AgentTermWorkReadyEv
extends AgentTermEv

The AgentTermWorkReadyEv interface indicates that an Agent has moved into the Agent.WORK_READY state. This interface extends the AgentTermEv interface and is reported via the AgentTerminalObserver interface for the Terminal associated with the Agent.

This interface defines no additional methods.

See Also:
Terminal, TerminalObserver, Agent, AgentTerminalObserver, AgentTermEv

Field Summary
static int ID
          Deprecated. Event id
 
Fields inherited from interface javax.telephony.callcenter.events.CallCentEv
CAUSE_NO_AVAILABLE_AGENTS
 
Fields inherited from interface javax.telephony.events.Ev
CAUSE_CALL_CANCELLED, CAUSE_DEST_NOT_OBTAINABLE, CAUSE_INCOMPATIBLE_DESTINATION, CAUSE_LOCKOUT, CAUSE_NETWORK_CONGESTION, CAUSE_NETWORK_NOT_OBTAINABLE, CAUSE_NEW_CALL, CAUSE_NORMAL, CAUSE_RESOURCES_NOT_AVAILABLE, CAUSE_SNAPSHOT, CAUSE_UNKNOWN, META_CALL_ADDITIONAL_PARTY, META_CALL_ENDING, META_CALL_MERGING, META_CALL_PROGRESS, META_CALL_REMOVING_PARTY, META_CALL_STARTING, META_CALL_TRANSFERRING, META_SNAPSHOT, META_UNKNOWN
 
Methods inherited from interface javax.telephony.callcenter.events.AgentTermEv
getACDAddress, getAgent, getAgentAddress, getAgentID, getState
 
Methods inherited from interface javax.telephony.callcenter.events.CallCentEv
getCallCenterCause
 
Methods inherited from interface javax.telephony.events.Ev
getCause, getID, getMetaCode, getObserved, isNewMetaEvent
 
Methods inherited from interface javax.telephony.events.TermEv
getTerminal
 

Field Detail

ID

public static final int ID
Deprecated. 
Event id

JSR-043: JTAPI-1.4

Send comments to: JSR-43@ectf.org