JSR-043: JTAPI-1.4

javax.telephony.callcenter.capabilities
Interface CallCenterProviderCapabilities

All Superinterfaces:
ProviderCapabilities

public interface CallCenterProviderCapabilities
extends ProviderCapabilities

The CallCenterProviderCapabilities interface extends the ProviderCapabilities interface to add capabilities methods for the CallCenterProvider interface. Applications query these methods to find out what actions are possible on the CallCenterProvider interface.


Method Summary
 boolean canGetACDAddresses()
          This method returns true if the method getACDAddresses on the CallCenterProvider interface is supported.
 boolean canGetACDManagerAddresses()
          This method returns true if the method getACDManagerAddresses on the CallCenterProvider interface is supported.
 boolean canGetRouteableAddresses()
          This method returns true if the method getRouteableAddresses on the CallCenterProvider interface is supported.
 
Methods inherited from interface javax.telephony.capabilities.ProviderCapabilities
isObservable
 

Method Detail

canGetRouteableAddresses

public boolean canGetRouteableAddresses()
This method returns true if the method getRouteableAddresses on the CallCenterProvider interface is supported.

Returns:
True if the method addCallObserver on the CallCenterProvider interface is supported.

canGetACDAddresses

public boolean canGetACDAddresses()
This method returns true if the method getACDAddresses on the CallCenterProvider interface is supported.

Returns:
True if the method getACDAddresses on the CallCenterProvider interface is supported.

canGetACDManagerAddresses

public boolean canGetACDManagerAddresses()
This method returns true if the method getACDManagerAddresses on the CallCenterProvider interface is supported.

Returns:
True if the method CallCenterProvodier.getACDManagerAddresses() is supported.

JSR-043: JTAPI-1.4

Send comments to: JSR-43@ectf.org